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Helen Wilkie's Articles

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  • If you want good answers, ask good questions
    Asking questions is a great way to get the information you want or need, but not if you ask the wrong questions. This article illustrates how to ask good questions to get good answers.
  • Briefing Notes Keep Everyone "In The Loop"
    Keeping senior management informed on various projects and other business activities can be a challenge, because their time is at a premium. Briefing notes are the answer. This article provides an overview of the structure of a briefing note and how to write one.
  • Presenting Ideas Effectively: Speak To The Audience's Interests
    Presenting your ideas persuasively takes a bit of work. The first thing you must do is figure out how to frame the problem, and your solution, in terms that are clearly in the interests of the people you are trying to persuade. This article will help you decide on your best approach.
  • Take Responsibility for Your Own Communication and Take Back Your Power
    Taking responsibility for your own part of communication at work can actually empower you. This article give you specific ideas for reclaiming your power at work through more responsible communication.
  • In Communicating At Work: Keep It Simple
    Whether we're talking about sales conversations, meetings, e-mails or other written messages, presentations or reports, if we want to improve communication at work, we need to learn to keep it simple.
  • Business Meetings: Who to Invite
    A major reason business meetings fail is that the wrong people are in attendance. Here are some questions to ask yourself in deciding who to invite to your business meeting.
  • How to Write a Business Letter: the Eight Component Parts
    A well constructed business letter has eight component parts. Here they are.
  • Presentation Skills: your secret career weapon
    Helen Wilkie says if you want to showcase your professional competence, you must have great presentation skills. According to Wilkie, if you present well, people think you do everything well!
  • Don't ask for feedback if you don't want it
    Making a final decision is a managerial function. Asking for feedback or input on that decision is optional. But if you don't really want feedback, don't send false messages by asking for it. That can sow the seeds of resentment on your team.

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